Australian Credit Stationers

 

Ian Renton
Managing Director


"I want to help you collect your money faster and at less cost. Debt Collection is all about efficiency."
 

Greg from
NAOL Australia Pty Ltd in
Taren Point, NSW says...

"Since we have been using your collection stickers, our payments are flowing nicely. It has improved our cash flow - we now have over 94% in receivables within 45 days! Used over time with your fantastic range of stickers, this system really works and is a must - saves time, money and hassle. Your customer service is also outstanding, a model for any small business."

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Disclaimer: The content of these articles is to be used as a general guide only. Professional advice should be sought before taking any action relating to the points discussed in these articles.

HOW EASY IS IT TO PAY YOU

Most companies send either a statement or an invoice which shows the amount due and the address of the company. There is much more you can do to speed up your payments. Ease of payment can often mean you get paid more quickly. Telephone companies are a great example here. You can pay by credit card over the phone, by mail, by BPay or you can pay by cash over the counter at the post office or at a bank.

We don't all have the luxury of providing all of these services. Sometimes a little thing can make a big difference. A small computer firm which we use lists their company's bank details on their invoices. This payment option is important as a lot of companies like to pay their accounts this way. Another payment option which is likely to become more and more popular is the payment of bills over the internet.

Other companies offer us the option of paying by credit card. As frequent flyer miles are more often related to credit cards, more and more businesses will offer credit card payments. In fact, I write fewer cheques each month.

An old fashioned yet effective method of being paid more quickly is to provide an envelope with your invoice or statement. Mostly, the customer pays the postage. However, a reply paid envelope is also an option.

Always remember that you are competing with other debtors for your customers' money, so you want to make it as easy as possible for your customers to pay you.

This article is reprinted from Rentons' Business Tips No. 11
© Copyright October 2001 ACS

 

ACS: Australian Credit Stationers
AUSTRALIAN CREDIT STATIONERS
A Division of Renton Management Services Pty Ltd
ACN 001 307 900     ABN 17 001 307 900
2 / 23 Rowood Road, Prospect NSW 2148, Australia

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